FAQ

Repairs

• When can I wash my car?
• How long will my car repairs take?

Hours 

• Can I drop off my vehicle for an estimate or repair when you are closed? 
• What hours are you open?
• Can I pick my car up after hours?
• Why do you set up appointments for estimates?

Insurance

• How can I get a rental car?
• When do I pay my deductible? 
• Who do I pay the deductible to?
• What if I don’t want to go through my insurance company?

Repairs

If your vehicle has been recently painted, we recommend that you only hand-wash your car for the first 30 days and do not wax it for a month.

It depends on the extent of damage and required repairs. We give you a “delivery date” for the completed job before beginning repairs. If additional damage is discovered after disassembling the vehicle, we will norify you of the updated finish date after we determine how much additional time is required.

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Hours

Yes, simply lock up the car properly, and drop the keys in our secure drop box.

We are open from 8:00am to 5:30pm Monday through Friday.

Most definitely! Just call to work out the details for an after hours pick up.

A thorough estimate can take up to 30 minutes to complete properly. We take advantage of the appointment time to ensure that every customer gets our full attention without having to potentially make another customer wait for services. We want to discuss the details of the needed repairs with you and get a complete understanding of your expectations from us.

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Insurance

The first thing to check is to review the details of your auto insurance plan to determine your options. Enterprise rental vehicles are available on-site from Monday through Friday between 8am and 10am because this is when most cars are dropped off. When your repair is complete, you can leave the rental car at our shop when you pick up your vehicle.

Payment is not due until you pick up your vehicle and repairs are finished.

Circle Auto Body

You always have the option to pay for any repairs out of pocket if you do not want to get your insurance company involved.

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